Services

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CHRR provides a variety of services to help you with your research:

Sample Design & Management

Sample Design and Management

We help researchers define, contact, and manage their desired demographic group for study purposes, including sample procedures and maintenance of sample records.


Survey & Questionnaire Design

Survey and Questionnaire Design

CHRR experts in survey design will assist you with written and verbal survey questions in order to obtain more complete respondent answers and information.


Survey Management

Survey Management

CHRR administers, tracks, and manages the survey process in its various stages: design and planning, IRB review, data collection including coordinating field staff, and diagnostic and analysis reporting.


Data Collection

Data Collection

We provide several modes of data collection, such as in-person and telephone interviews, mail surveys, and digital survey access through web and mobile. CHRR has the staff and technical capability to support multi-lingual surveys.


Data Analytics

Data Analytics

CHRR has experience with large administrative datasets, with the ability to match data from multiple sources, provide de-identified data for research, and create interactive dashboards and data visualizations. Research staff are available to provide analysis support with statistical software and reporting.


Data Security

Data Security NIST 800-53

CHRR’s comprehensive security program protects data using the latest guidelines published by the federal government. Our network and computer infrastructure uses firewalls, intrusion detection, antivirus, encryption, and other access controls to ensure data stays safe. Critical data is also regularly backed up to a secure off-site location to ensure robust operational availability.


Database Administration

Database Administration

Our capabilities include the administration of large longitudinal surveys, data governance and custodial expertise, data cleaning, editing, documentation and dissemination using secure, user-friendly methods. CHRR's technical staff maintain a highly secure data and network infrastructure.


VoIP

Voice over Internet Protocol (VoIP) Telephony

CHRR uses in-house VoIP services to manage virtual call centers operating coast to coast and around the world. We offer a cost-effective, securely encrypted and tightly controlled data collection system. Our VoIP systems are managed by a team of Systems engineers with telephony and network experience.


IRB Coordination

IRB Coordination

We have a dedicated Institutional Review Board specialist to assist you with your project documentation for the review board process.


HIPAA Compliant

HIPAA Compliant

CHRR meets HIPAA standards for protecting individuals’ private health information by adhering to established security protocols when handling and storing health-related data.